Question 1

What is EI ALGOS?

Accepted Answer

EI ALGOS is a Behavioral Decision Intelligence platform for self-directed traders. It scores every trade before entry, detects emotional drag with a 7-day Emotion Score, measures long-term discipline with the Trader Intelligence Score (TIS), and provides continuous coaching via LIANA — a context-aware AI decision assistant. It is educational, decision-support software; not investment advice, not a broker, not a signal service.

Question 2

What is Behavioral Decision Intelligence?

Accepted Answer

Behavioral Decision Intelligence is EI ALGOS' proprietary framework that combines pre-trade scoring, real-time market context, and post-trade behavioral analytics into a single decision loop. It answers three questions on three time-horizons: is my current state (Emotion Score · 7 days) safe to click, am I improving over time (Trader Intelligence Score · long-term), and what archetype does my behaviour reveal (Trader Profile).

Question 3

How is EI ALGOS different from a signal service?

Accepted Answer

EI ALGOS never tells you what to buy. It scores your idea, surfaces relevant context (regime, alignment, Greeks, behavioural state), and lets you decide. Every output is educational and informational. The trader remains fully in control of every trade. Signal services push trades; EI ALGOS improves the way you make decisions.

Question 4

How is the Decision Score calculated?

Accepted Answer

The Decision Score is a 6-factor composite: Setup Quality, Confluence, Risk/Reward, Confidence, Execution Discipline, and Behavioral State. Each factor is scored 0-100 by the v5.0 Decision Engine and blended into a single 0-100 output. The engine uses transparent, explainable heuristics — every score comes with a full factor breakdown and rationale.

Question 5

What is the Emotion Score?

Accepted Answer

The Emotion Score is a rolling 7-day metric that quantifies emotional drag on your trading. It is derived from behavioural signals — trade cadence, deviation from plan, revenge-trade patterns, position-size drift, and journal sentiment. A low Emotion Score is a warning to slow down, not a prescription. It complements, but never replaces, your own self-awareness.

Question 6

What is the Trader Intelligence Score (TIS)?

Accepted Answer

The Trader Intelligence Score (TIS) is a long-term (60+ trade) measure of trading discipline. It rewards consistency in setup selection, plan-adherence, and risk management — regardless of P&L. TIS grows when you follow your process and shrinks when you deviate. It is the closest proxy to "process quality" that EI ALGOS surfaces.

Question 7

What are the 7 Trader Archetypes?

Accepted Answer

EI ALGOS maps every user to one of seven behavioural archetypes based on cadence, risk appetite, hold time, and post-loss behaviour. The archetypes are calibrated from clustering thousands of anonymized behavioural patterns. Knowing your archetype helps you recognise your natural strengths and predictable failure modes.

Question 8

What is LIANA?

Accepted Answer

LIANA is EI ALGOS' context-aware AI decision assistant. She sees your portfolio state, current market regime, your last 60 days of behavioural patterns, and can answer questions like ‘should I cut this position?' with a full rationale — not a signal. LIANA never places trades; she helps you reason more clearly before you click.

Question 9

What can't LIANA do?

Accepted Answer

LIANA does not place trades, does not recommend specific tickers to buy or sell, does not guarantee outcomes, and does not act as a licensed advisor. She surfaces context, patterns, and process gaps. Every decision is yours — LIANA is a co-pilot, not an autopilot.

Question 10

Is there a free trial?

Accepted Answer

Yes. Every new account can activate a 7-day free trial with full Elite access. No credit card is required to start, and there is nothing to cancel — when the trial ends your account reverts to the Free plan with no charge. Paid subscribers additionally get a 14-day full refund window.

Question 11

What are the pricing tiers?

Accepted Answer

Four tiers: Free (limited features for exploration), Starter at $49/month (core Trade Builder + Decision Score), Pro at $129/month (adds Market Intelligence, Live Tracker, Options Analysis, LIANA), and Elite at $229/month (adds unlimited LIANA, advanced ML behavioural insights, priority support, whitepaper access).

Question 12

What's the refund policy?

Accepted Answer

Full refund within 14 days of any paid subscription — no questions asked. After 14 days, refunds are pro-rated on unused days, and subscriptions can be cancelled any time to prevent the next billing cycle. There are no long-term contracts and no cancellation fees.

Question 13

Do you offer annual pricing?

Accepted Answer

Yes. Annual plans save 20% versus monthly. Annual is available at Starter, Pro, and Elite tiers. Annual subscribers retain the 14-day refund window and can downgrade to monthly at renewal.

Question 14

How secure is my data?

Accepted Answer

EI ALGOS has internally assessed its security and privacy controls against SOC 2 Type II, PCI DSS v4.0, GDPR, PIPEDA and CCPA requirements, with OWASP Top 10 hardening. Internal validation does not constitute external certification, attestation or regulatory approval. Sensitive fields are encrypted at rest, credentials are hashed with bcrypt, and authentication events are logged to a tamper-evident audit trail. Payment processing is delegated to Stripe — EI ALGOS does not store card data. We never store your brokerage credentials — broker linking flows through SnapTrade's OAuth surface.

Question 15

How is my behavioural data used?

Accepted Answer

Your behavioural data is used exclusively to compute your Emotion Score, TIS, and personalise LIANA. It is never sold, never shared with brokers, and never used to train third-party AI models. You can request full deletion via the Privacy Center at any time.

Question 16

Are you SOC 2 certified?

Accepted Answer

No. EI ALGOS does not currently hold an external SOC 2 attestation, PCI DSS certification, or GDPR, PIPEDA or CCPA certification. EI ALGOS has completed an internal control assessment against SOC 2 Type II, PCI DSS v4.0, GDPR, PIPEDA and CCPA requirements. These assessments are internal and do not represent external certification. Details are on the Legal & Compliance page.

Question 17

Which brokers do you support?

Accepted Answer

EI ALGOS connects to 39 brokerages via SnapTrade, including Interactive Brokers, TD Direct Investing, Charles Schwab, Fidelity, Robinhood, E*TRADE, Vanguard, Webull, tastytrade, Questrade, Wealthsimple, Moomoo, Public, eToro, Trading 212, DEGIRO, AJ Bell, CommSec, Zerodha and Upstox, plus Alpaca and Trading 212 paper-trading environments. Manual entry and CSV import are also supported. Broker linking uses OAuth — we never see your login credentials.

Question 18

Can I use EI ALGOS without linking a broker?

Accepted Answer

Yes. Manual trade entry is fully supported. You can journal trades, run the Decision Engine, and use LIANA without ever connecting a broker. Broker linking is convenience-only; it unlocks automated portfolio sync but is never required.

Question 19

Can I link multiple broker accounts?

Accepted Answer

Yes. Pro and Elite tiers support unlimited linked accounts. Portfolio views can be filtered by account or aggregated across all accounts for a unified risk picture.

Question 20

Which markets does EI ALGOS support?

Accepted Answer

US equities, US options (single-leg + multi-leg spreads), Canadian equities on the TSX/TSXV, and major crypto (BTC/ETH plus top 100 by market cap). Futures and FX are on the roadmap for late 2026.

Question 21

Which options strategies does EI ALGOS score?

Accepted Answer

34+ strategies including long calls/puts, covered calls, cash-secured puts, vertical spreads (bull put, bear call, bull call, bear put), iron condors, iron butterflies, calendar spreads, diagonals, and straddles/strangles. Each strategy has its own Decision Engine calibration.

Question 22

Is there a mobile app?

Accepted Answer

The web app is fully responsive and installable as a PWA on iOS and Android from Safari/Chrome. A native iOS app is on the 2026 Q3 roadmap. All features work identically on mobile.

Question 23

Does EI ALGOS work offline?

Accepted Answer

The journaling and Trade Builder surfaces work offline via the PWA cache; scores are computed once you reconnect. Market Intelligence and LIANA require an active connection since they need real-time data and model access.

Question 24

Does EI ALGOS provide investment advice?

Accepted Answer

No. EI ALGOS is an educational and analytical decision-support platform. It does not provide investment advice, does not act as a broker, and does not guarantee any outcome. All decisions are made and executed by the user through their own brokerage. Not registered with any Canadian or U.S. securities regulator.

Question 25

Do you guarantee profits?

Accepted Answer

Absolutely not. Trading involves substantial risk of loss and is not suitable for every investor. Past performance never guarantees future results. EI ALGOS improves your decision process; it does not remove market risk.

Question 26

Who is EI ALGOS for?

Accepted Answer

Self-directed retail and semi-professional traders in the US and Canada who take at least 3-10 trades per month and want to improve process quality, not chase signals. It is especially useful for options traders, swing traders, and anyone who suspects behavioural drift is eroding their edge.

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